Show treatments and prices
Each treatment needed its length and price, so a client knows what to book without having to ask.
How we built the Maiko Spa website.
Maiko Spa, a massage spa in Panama, wanted to present its treatments and prices and let clients book without interrupting sessions, on phones and in three languages. Here are the needs, the features built and the choices made.
- Real, live website
- 3 languages
- Booking and deposit
The starting point
What the spa needed to solve.
Book without calling
During a massage, nobody can answer calls or messages. Booking had to work on its own, at any time.
Speak three languages
The spa welcomes both local and foreign clients: the website had to read well in Spanish, English and French.
Avoid no-shows
A booked slot that nobody turns up for is an hour of work lost.
Real screenshots of maiko-spa.com, taken on November 2, 2026. Scroll: the page pauses and the site scrolls in both screens.
What we built
The features of the website.
A 5-page website: the home page with booking, massages, treatments and rituals, the spa's story and contact.
- A treatment menu with the length and price of each treatment: massages, body care, waxing and rituals
- Four-step online booking: the treatment, a free slot, then name and email, with no account to create
- A $10 deposit for the first visit, paid with Yappy, the mobile payment used in Panama, and deducted from the total
- A confirmation email sent once the deposit is checked
- An admin area to manage appointments
- Gift cards that can be ordered without choosing an appointment
- The website in Spanish, English and French, in the language the visitor chooses
- The address, with links to Google Maps and Waze, and WhatsApp for a quick question
The app
One single tool for every appointment.
At launch, bookings went through SetTime, an external booking service. Appointments stayed in SetTime, separate from the rest of the site.
We are replacing it with our own system, including a Maiko app. The website, the admin area and the app share the same data: clients, treatments, appointments and deposits are all in one place.
- An appointment booked on the website or in the app shows up straight away on the spa's computer
- It also arrives as a notification on the phone, in the app
- The client finds her next appointment, directions and WhatsApp on the app's home screen
- No more data spread across several services, and nothing to copy from one to another
Design choices
Designed for a client on her phone.
Phone first
Most visits happen on a phone. Booking sits on the home page, with no page to look for, and the home page was cut by more than half on phones.
Light images
Photos are compressed in a modern format so the site loads fast, even on a mobile connection.
Checked content
The sample reviews planned at first were removed: the site only shows real information. Treatments, prices and the spa's story were reviewed with the founder.
A foundation for Google
Each page has its own title and description. The site is declared to Google in its three languages, with the spa's details: opening hours, address and treatments.
The results
What we measure, without making anything up.
The site has been live since late October 2026. It is too early to publish reliable figures. We track visits, with visitors' consent, as well as bookings and deposits received. The first results will be published here after a few months.
We will only publish figures that were actually measured, and a testimonial only with the founder's written consent.
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