Website maintenance: clear follow-up, every month.
Want to hand over your site's upkeep and know what is covered? Nexacare handles technical updates, a monthly backup, a site check and the fixes provided in the contract. You have one contact to send your requests to and follow the work.
- Price set before we start
- One point of contact
- Reply within 48 business hours
What your maintenance.
The plan includes technical and security updates, one backup per month and a monthly check that the site works properly. It also covers bug fixes, with a reply within 2 business days. If the site is down or hacked, the intervention is a priority. Restoration is done from the latest available backup within the terms of the T&Cs.
One small content change every month.
You can request one small change per month, 30 minutes at most: a text, a price, opening hours or a photo you provide. Send your request by email or from your client area. This work does not accumulate and does not roll over to the next month. If the need goes beyond this, we propose a quote before doing it.
- Updates and security
- Backup and check
- Bug fixes
- One small change
- New page
- New feature
- Redesign
- Copywriting, SEO
Work that requires a separate quote.
Creating new pages, adding features, a redesign, copywriting, SEO and apps are not included in maintenance. Hosting, the domain and third-party subscriptions remain at your expense. A change request is therefore distinct from a bug fix and from the monthly small change.
Was your site built elsewhere? We check it first.
Maintenance can be taken on its own, at the same prices, after a check of the site. We look at how it is built, where it is hosted and the access available. If repairs are needed before we take it on, they get a separate quote. We explain what can be maintained and under what conditions.
How does taking it on work?
- 1
Your request
You send us the site address and your need.
- 2
Check
We check the site's condition and the access needed.
- 3
Taking it on
We confirm we are taking it on and, if needed, the repair quote.
- 4
Every month
We carry out the planned monthly work; you send us your content requests.
What budget to plan?
€39 per month per site; €59 per month for a site with a client area. Tax-free prices, VAT not applicable, art. 293 B of the French Tax Code. No minimum term: cancellation by email, effective at the end of the current month. For any website order, the first three months are free; the plan then continues only with your express agreement. See the monthly plans · Read the maintenance terms.
What timing to plan?
The reply within 2 business days concerns acknowledging the problem. Resolution time depends on its cause and the services involved. A priority intervention is not a round-the-clock on-call service nor a guaranteed recovery time.
Before you hand us your website.
Send your site address and your need. We check the conditions for taking it on before proposing next steps.
Have my site checkedIs maintenance only for Nexacare sites?
No. A site built by another provider can be taken on after a check. Prior repairs may be needed and will be quoted separately.
How many changes are included?
One small monthly change of 30 minutes at most on content you provide: text, price, opening hours or photo. It neither accumulates nor rolls over.
What happens if the site is hacked?
We step in as a priority and restore the site from the latest backup, within the terms of the contract. Data recovery depends in particular on what that backup contains.
Can I cancel?
Yes, by email, effective at the end of the current month. The ownership and licence terms of the site remain those of your contract.
Is SEO included?
No. Regular work on Google visibility is a separate service. The bundled plans are detailed on the Pricing page.